Terms of Service | Shine Property Services

Last updated: September 5, 2026

Company: Shine Property Services

Website: https://shinepropertyservices.ca

Scope of Agreement

Only the services and conditions that are expressly written in this agreement are included. Any additional work, materials, or services not specified are excluded unless agreed upon in writing by both parties.

Safety and Pest Policy

Shine Property Services does not exterminate or remove any active nests of bees, wasps, rodents, or other pests. If a nest is inactive or dead, we may remove it as part of the cleaning process.

Right to Withdraw from Service

If Shine Property Services determines after beginning a project that the cleaning results will not meet our quality standards, we reserve the right to discontinue the service. In such cases, any deposits will be refunded in full, and neither party will have any further obligations or liabilities.

Roof Anchors

If roof anchors are installed by Shine Property Services, they are fully guaranteed against leaks for the lifetime of the roof, provided they have not been altered or removed by others.

Holiday Lighting – In-Season Repair

Where Shine has supplied and installed holiday lighting, Shine will repair or replace any section that stops working at no additional charge for the remainder of the season in which it was installed.

This applies to lighting supplied by Shine. It does not apply to a customer’s own lights, to damage caused by a third party, or to a season after the one in which the lighting was installed.

Weather Conditions

All work is subject to weather conditions. If unsafe or unsuitable weather prevents work from being completed, Shine will reschedule the service at the earliest available date.

Snow Removal – Response Time

For properties on a seasonal snow removal contract in Prince George, Shine will attend and clear the contracted driveway within 24 hours of the snowfall ending. Clearing is triggered automatically at each two (2) inches of accumulation and does not require the customer to request it.

This applies to the driveway only. Walkways, steps, salting and sanding are not included unless separately agreed in writing. Clearing covers the driveway as it stands at the time of the visit; a berm subsequently deposited across the driveway entrance by a municipal plough is not covered.

This commitment does not apply during a municipal snow emergency, or where access to the driveway is obstructed by a parked vehicle or other object.

Exclusions

Oxidization, rust, or other permanent stains are not included in cleaning unless specifically agreed to in writing between Shine and the customer.

Contract Acceptance

By signing this agreement (electronically or in person), the customer authorizes Shine Property Services to perform the described work and agrees to pay all amounts due upon substantial completion, unless otherwise stated.

Quotes are valid for 30 days from the issue date.

Communication and Consent

By providing your contact information (phone, email, or address), you consent to receive transactional and service-related communications from Shine Property Services, including appointment updates and quote reminders.

You may reply STOP to opt out of text messages at any time. Message and data rates may apply.

Limitation of Liability

Shine Property Services will exercise reasonable care and professional standards at all times. However, Shine is not liable for pre-existing damage, defects, or issues resulting from conditions beyond our control (e.g., age of materials, poor installation, or weather exposure).

Governing Law

This agreement is governed by the laws of the Province of British Columbia. Any disputes arising under or related to this agreement shall be resolved in the courts of British Columbia.